Terms & Conditions
Last Updated: 10/03/2026
Welcome to Floor Lounge. By accessing or using our website, you agree to comply with these Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
1. Use of Our Website
You may use the Floor Lounge website for lawful purposes only.
You agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Copy, reproduce, or misuse website content without permission.
Submit false or misleading information.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, measurements, colors, specifications, and other information displayed on our website are accurate.
However, actual product colors and appearances may vary depending on your screen, lighting, production batch, material, and other factors.
Customers are responsible for reviewing product specifications and confirming suitability before placing an order.
3. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order is placed, Floor Lounge may contact you regarding available alternatives, revised delivery timing, or an applicable refund.
4. Pricing
Prices displayed on our website are subject to change without prior notice.
Applicable taxes, shipping charges, delivery fees, or other charges may apply depending on the order and delivery location.
Floor Lounge reserves the right to correct pricing, description, or product information errors.
5. Orders
Placing an order does not necessarily mean that the order has been accepted.
We reserve the right to cancel or refuse an order where necessary, including in cases involving:
Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Shipping or delivery restrictions
If an order is cancelled after payment has been received, the applicable amount will be refunded.
6. Payments
Orders must be paid using the payment methods available on our website or through our approved payment channels.
You agree that all payment and billing information provided by you is accurate and belongs to you or that you have authorization to use it.
7. Shipping & Delivery
Shipping and delivery are subject to our Shipping & Delivery Policy.
Estimated delivery dates are not guaranteed and may be affected by circumstances outside our control.
8. Returns & Exchanges
Returns and exchanges are subject to our Returns & Exchanges Policy.
Please review that policy before purchasing, particularly for custom, special-order, clearance, final-sale, or made-to-order products.
9. Intellectual Property
All content available on the Floor Lounge website, including but not limited to:
Logos
Brand names
Product images
Graphics
Text
Website design
Videos
Product descriptions
is owned by or licensed to Floor Lounge and may be protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, or commercially use our content without prior written permission.
10. User-Submitted Content
If you submit reviews, photographs, feedback, comments, or other content to Floor Lounge, you agree that we may use such content for legitimate business and marketing purposes, subject to applicable law.
You must not submit content that is unlawful, misleading, offensive, defamatory, or infringes another person’s rights.
11. Third-Party Services
Our website may use third-party services for payment processing, analytics, shipping, marketing, hosting, or other business functions.
Your use of such services may also be subject to the terms and privacy policies of the relevant third parties.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our control.
13. Limitation of Liability
To the extent permitted by applicable law, Floor Lounge will not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
14. Changes to These Terms
Floor Lounge may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are posted on this page, unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
15. Governing Law
These Terms & Conditions shall be governed by the laws applicable in [Province/State/Country], without regard to conflict-of-law principles.
Any disputes shall be subject to the applicable courts and jurisdiction of [City/Province/Country], unless otherwise required by applicable law.
16. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
Floor Lounge
Email: info@floorlounge.com